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Stolen Wallet / Documents - Check List

Keep an inventory!

Do this today if possible. Write down or copy the cards in your wallet and contact numbers. Store this list in a locked drawer or safe and update it at least once a year.  There are many apps help us storing these information on the cloud securely now.  Look around.

Some not-so-important information, i.e. discount cards, can even be stored with your email account by sending an email to yourself and archive it.



When it happend, file a police report as soon as possible!

Whether your wallet was lost or stolen, file a report with your local law enforcement agency. This will help build a case if your identity is compromised as a result of the theft or loss. Remember to get the name of the officer who helped file the report so you can get help if you have additional questions.  Make sure you recieved a copy of report.





Check List:
 
Driver’s License / Identification Card (VicRoads)

Report Lost or Stolen
Telephone VicRoads on 13 11 71 and then apply for the replacement at the same time or as soon as possible.

Apply for the replacement
1. Online (if a current photo image exists on VicRoads system and you have no changes to personal details).
2. Telephone VicRoads on 13 11 71 (Mon-Fri 8.30am - 5.00pm, Sat 8.30am - 2.00pm)
3. In person at a VicRoads Customer Service Centre

* For other states: NSW, QLD, WA, SA, TAS, ACT, NT.


Passport (Australian Passport Office)

Report Lost or Stolen
1. Online (You need to know your passport number in order to report it online.)
2. Within Australia,  telephone the Australian Passport Information Service on 131 232.
3. Outside Australia, report online or to the nearest Australian diplomatic or consular mission.

Apply for the replacement
1. Apply online (choose No to renew option).
2. Obtain the new application form from Australian Post.


Credit/Debit/ATM Cards (Commonwealth Bank of Australia)

Report Lost or Stolen and Apply for the replacement
1. Within Australia, telephone 13 2221 straight away, 24 hours a day, 7 days a week.
2. Alternatively, you can report a missing card or security issue at any Commonwealth Bank branch during business hours.
3. Outside Australia, see here for details.

* You may want to consult with the bank to change account number(s) and/or card number(s).
* Other major banks: ANZ, Westpac, NAB.


Medicare Card (Department of Human Services)

Report Lost or Stolen and Apply for the replacement
1. Telephone 132 011.
2. Visit a Medicare Service Centre.


Medibank Card (Medibank)

1. Online (if you have registered online access).
2. Telephone 134 190 (8.00am - 8.00pm on Mon to Fri)
3. Visit nearest Medibank Store.


Myki - The most expensive ticketing systems built for Melbounre! (Myki)

Report Lost or Stolen
1. Telephone Public Transport Victoria on 1800 800 007 6am - midnight daily.

Apply for the replacement
1. Down this form and follow the instruction on it.
2. Visit PTV Hubs for helps.

PTV Hubs
Location:
Southern Cross Station, near the corner of Spencer and Collins streets
750 Collins Street, Docklands, 3008

Opening Hours:
Monday to Friday: 7am - 7pm
Saturday and Sunday: 9am - 6pm
Open all public holidays except Christmas Day.


Birth Certificate / Marriage Certificate (VIC)

Report Lost or Stolen and Apply for the replacement
I cannot find much information online, if it happned to you, try to telephone 1300 369 367 to find out more.

* For other states: NSW, QLD, WA, SA, TAS, ACT, NT.


Citizenship Certificate (IMMI)

Report Lost or Stolen and Apply for the replacement
I cannot find much information online, if it happned to you, try to contact IMMI to find out more.

Employee ID Card / Keypass

Report Lost or Stolen and Apply for the replacement
Report it to your manager / HR.


Student ID Card(s)

Report Lost or Stolen and Apply for the replacement
Report it to your school(s).


Library card(s)

Report Lost or Stolen and Apply for the replacement
Report it to your Library(s).


Store Loyalty/Membership Cards
- Costco
- Flybuys
- Everyday Rewards
- Tatts Cards
- Entertainment Gold Card
- freebies Rewards (Centro)
- RACV Membership Card




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